The Small Business Resource Team was started by a group of community business leaders who came together with a common goal - to providing free mentorship and resources to small business owners and entrepreneurs in the Kennebec Valley region.
This program is made possible through generous support by:
Whether starting a new enterprise, seeking growth capital investment, developing an accounting system, or looking for help with payroll or vendor selection for such, there’s no doubt that financing questions will arise for any small business owner.
Mentors for Finance will help to provide you with direction and share resources to help guide you along the way.
Insurance and legal needs are critical functions for any start-up, existing, or growth-planning business.
Mentors for Insurance and Legal will help you by providing critical resources for mentoring and service such as:
To grow a business, marketing your services and products is essential. A great web presence and effective advertising are critical to this function. Perhaps you need a new logo or tagline or are developing a mission statement… but then what? Getting your message out to the public will require branding and marketing.
Mentors in this category can help guide you to resources for developing an integrated and effective business presence in one of various forms:
There are so many categories of business needs that we couldn’t possibly name them all, but members of our Small Business Resource Team have you covered:
Operations & Facilities
Perhaps you need to redefine operational processes and facilities. Needs in this category may include recordkeeping, safety programs, OSHA, space planning, facility/site selection, and construction.
Your workforce is your driving-force. Without skilled and committed human capital, a business may founder. We can guide you to a flourishing HR program that may include:
Information Technology experts on our team are ready to discuss building an IT department, hardware and network solutions, phone systems, and the very important topic of data security.
Monica Botti is an experienced communications executive with extensive experience in Public Relations and Marketing for Travel, Hospitality, Restaurants and Lifestyle Brands. Monica has worked in the tourism field in just about every facet, owned her own PR firm along the way, and also served as President of Botti’s Perspective, a glass art design and manufacturing firm for 5 years. In 2012, Monica made her way to Kaplan University as the Externship Administrator and is now responsible for externships and community outreach for the Augusta campus. She is currently involved with the Kennebec Human Resources Association and in the past has had the privilege of serving on numerous boards and chamber committees throughout the State of Maine.
Dennis Carrillo is an attorney at Doyle & Nelson, in Augusta. His practice encompasses a wide range of litigation, administrative and business law. Before becoming a lawyer, Dennis was a marketing and database manager. His business experience helps him understand the challenges many of his clients face. Dennis sees the Small Business Resource Team as a way to help business people avoid mistakes and disputes that often end up in court.
Teresa Cloutier is a governmental affairs and commercial litigation attorney at Doyle & Nelson in Augusta, with experience in a wide array of areas including professional licensing and the business of health care. Teresa has advised Maine individuals and businesses for nearly twenty years and looks forward to being a resource for new and existing businesses in the Kennebec Valley who seek to understand and navigate their various legal rights and responsibilities and business risks.
Andy Couture is the owner of Sparetime Recreation and the Ground Round Sports Grille in Augusta. He has owned and managed businesses for over 35 years, including a practice as a Certified Public Accountant. As a CPA, his work included taxes, financials, financing and business operations, mainly for startups and businesses in distress. Andy is looking to lend his skills to help businesses grow in Central Maine.
Linda Diou is Chapter Chair for Mid-Maine, Mid-Coast SCORE, offering free business mentoring and she is a member of the Maine Technology Institute Board, providing funding to technology entrepreneurs. Prior to SCORE, Linda managed a biotechnology company achieving: revenue growth of 10-26% year over year for 9 out of 14 years, 20-30% operating income in the last 9 years, led two acquisitions from analysis to due diligence and successful integration. Also received ISO 9001:2000 best practices designation for business and quality metrics and goal setting tied to strategy. Linda enjoys working with small business to overcome obstacles and achieve their goals.
Matthew Hunt founded A2Z Computing Services, Inc. in 1995 after 8 years of specialized electronic and communication experience in the Air Force and 5 years in the private sector. Currently Matthew specializes in web design and mobile app development for small to medium sized businesses and municipalities. He provides website design, mobile apps, computer and network support, aerial photography, event photography and video services to hundreds of clients throughout the United States. He is excited to bring his experience and expertise to the Small Business Resource Team.
Leonard Kimble is the Information Technology Manager at Kennebec Savings Bank, where he has worked since 2013. He spent the latter part of his academic career and the first ten years of his professional career as a technology consultant, focused on small businesses, providing network support and solutions. He now has focused on project and technology management and hopes to productively share his knowledge and experience with businesses and organizations in the Kennebec Valley region.
Scott MacDonald is the President and owner of Maine Technology Group. For the last 20 years, he has built an extensive knowledge base within the technology sector as well as business growth and management. Throughout the course of his career, Scott had built his knowledge base through working for 2 different Fortune 1000 companies owning 3 organizations. He therefore has a very unique grasp of how various types and sizes of businesses work and a keen eye on what changes might need to happen. Currently his organization offers Managed IT Services and Document Management Solutions to businesses in Maine and across the United States. His experience in business development, profitability and healthy growth go hand-in-hand with his technology experience. He is looking forward to working with businesses in the community to help them become more technically sound, secure and profitable.
Brandon Martin is a Commercial Insurance Account Executive at Cross Insurance in Augusta. Prior to entering the insurance industry, Brandon worked as a Project Manager/Marketing Representative at a construction materials supplier and subcontractor as well as earning a Bachelor’s of Science degree in Management from Thomas College. Brandon has experience with Insurance, Management, and Marketing. He is looking forward to helping businesses establish and thrive in Kennebec Valley.
Janie Osier-Miller has been providing Human Resource services for over 20 years. Her experience in HR encompasses many industries such as manufacturing, financial, and employment services; the latter where she has been employed for the past 12 years at Maine Staffing Group, as HR/Compliance Manager. Janie is well versed in organizational/operational development, workforce planning, state and federal compliance, policies and procedures development, and more. In fact, she has developed two HR departments from the ground-up. Her educational approach helps lead her internal and external customers down a professional growth path.
Stacey L Morrison, CEO and Owner of Ganneston Construction Corp has owned and managed the only 100% woman-owned general construction company in Maine since 2011, offering general contracting, construction management and design build services for the renovation and new construction of buildings to public and private clients. She has the experience to advise you not only on your building’s needs, but also on operating a successful small business as well. You will find her to offer a breadth of knowledge!
Jess Norton is the Operations Officer at Kennebec Savings Bank, where she has worked since 2012. She grew up in a family of entrepreneurs and taught high school Business and Technology for eight years. Jess has experience helping small businesses with website creation and social media presence, and is looking forward to sharing her knowledge of payments/finance, technology, and marketing with more businesses and organizations in the Kennebec Valley region.
Alison Paine is an Account Executive focusing on commercial lines at GHM Insurance, where she has worked since 2014. Previously she had a retail management and merchandising career for 12 years where she developed a love of customer service and customer relationship management. Alison has experience helping businesses with their insurance, marketing, merchandising, and customer relationship needs. Alison looks forward to sharing her knowledge and experience in insurance, retail and marketing with new and existing businesses and organizations in the Kennebec Valley region.
Zachary Nichols is a management trainee focusing in operations at Kennebec Savings Bank in Augusta. He is a recent graduate of the University of Maine where he studied Economics and Finance. Zach is interested in connecting small business owners with new technologies and web resources, getting them started with social media and e-commerce, and helping to launch websites. His recent work related to chip cards and tokenized payments like ApplePay make him an excellent resource to businesses looking for guidance in these areas as well.